Frequently Asked Questions

Everything you need to know about your OVO experience.

What are your shipping rates and delivery times?

We offer standard and express shipping across the United States. Standard delivery typically takes 5-7 business days, while express shipping takes 2-3 business days. Rates are calculated at checkout based on your location.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.

What is your return policy?

Items in original, unworn condition with all tags attached can be returned within 14 days of delivery. Please note that certain exclusive drops and final sale items may not be eligible for return.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How do I know which size to order?

Each product page features a detailed size guide. We recommend comparing these measurements against a similar garment you already own to ensure the best fit.

Are your products authentic?

Yes, this is the official October's Very Own online store. All products purchased through our website are guaranteed to be 100% authentic OVO merchandise.